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Guest Services

Oakville Place takes great pride in providing outstanding customer services.  Answering questions. Giving advice.  We want you to feel appreciated - and your shopping experience - hassle free.

SHOPPING CENTRE HOURS
Monday - Friday      10:00 am - 9:00 pm
Saturday                    9:30 am - 6:00 pm
Sunday                    11:00 am - 5:00 pm

Gift Cards

Oakville Place Gift Cards - The perfect gift for any occasion!  Gift cards are available at Guest Services in denominations of $5 to $500 and are redeemable for goods and services at most Oakville Place stores and service locations.  Visit Guest Services for a list of store exceptions.  Gift Cards can be purchased with Interac, VISA, Mastercard or Cash.  Visit www.getmybalance.ca to check your card balance.



 
Free Wireless Internet Access

Free Wireless Internet Access

Oakville Place is pleased to offer free WiFi access in both the Food Court on the second level and at Timothy's Coffees on the first level.  Wireless internet access is available to our customers free of charge. Stay connected by using your WiFi ready laptop or mobile device to browse the internet or access your email while relaxing with a coffee or sitting down for a quick bite to eat.
Gift Wrap

Gift Wrap

From January to November, Oakville Place offers Gift Wrapping Services.  Visit our Guest Services Kiosk to select from an array of wrapping paper choices including coordintaing ribbons and bows.  Prices range from $2.00 for an extra small box to $7.00 for a large box.  Extra large packages will be quoted prior to wrapping.

During the month of December, Oakville Place is excited to offer holiday charity gift bags, a green, re-usable alternative to gift wrapping, complete with tissue and gift tag, available in an assortment of sizes and colours.  100% of the proceeds from gift packaging in December will benefit the Fareshare Foodbank, a local non-profit organization helping the needy families of Oakville since 1988.
Fax & Photocopy

Fax & Photocopy

For customer convenience, we are pleased to offer the ability to send and receive fax materials at Guest Services, as well as photocopying services.
 
Per page fees are as follows:
Photocopy (Black)         $0.20
Photocopy (Colour)       $0.50
Fax (local)                    $1.00
Fax (within Canada)      $1.50
Fax (within USA)            $2.00
Fax (International)         $3.00 

Accessibility

Oakville Place aims to ensure that everyone enjoys our premises.
 
Wheelchairs and walkers are available on a complimentary, first-come first-served basis at the Guest Services desk. Leave you car keys at the desk and pick them up when you return your walker or wheelchair.
 
Vehicles with permits may park in designated parking stalls near every entrance to the mall, including The Bay, Sears, and the Food Court Entrance. Automatic doors are located at both main entrances to the mall on the lower level. A passenger elevator is located in Centre Court.
 
Modern, comfortable and clean washrooms are available on the second level in the Food Court for people with special needs, and are wheelchair accessible.

Family Services

Strollers.  Oakville Place offers brightly coloured "Police Car" strollers for a minimal fee, located near H&M and Stylesense.
 
Washroom Facilities.  A family washroom is located on the upper level in the Food Court, and offers a quiet location with a nursing couch, playpen, change table and junior size fixtures.  Baby change stations are also located in both the men's and women's washroom.
 
Feeding.  Children's high chairs are available in the Food Court seating area near the escalators.  Complimentary bottle warming is available at most Food Court retailers.

Ticketmaster

Want to speak to someone face-to-face and have the option to pay in cash or pick up tickets you’ve already purchased by phone or on Ticketmaster.ca?  Then visit Guest Services at Oakville Place and one of our courteous staff will help with your ticket purchase. 

Ticketmaster Hours:

Monday-Friday:   
10:00am-8:30pm
Saturday: 
9:30am-5:30pm
Sunday: 
11:00am-4:30pm

Sneaker Set Walking Club

The Sneaker Set is the mall walking group at Oakville Place.  Click on Sneaker Set to learn about the program.